Contact Us

We'd love to hear from you. Get in touch with our team.

Get in Touch

Have questions about Neighborly? Need support with your account? Want to partner with us? We're here to help.

Phone

(281) 849-3110

Monday - Friday, 9am - 6pm CST

Address

12166 Metric Blvd
Austin, TX 78613
USA

Send us a Message

Frequently Asked Questions

How do I become a driver?

Download the Neighborly app and complete the driver application. You'll need to pass a background check and provide vehicle documentation. Once approved, you can start building your tribe!

How do I join a driver's tribe?

Ask a verified Neighborly driver for their QR code. Scan it in the app to join their tribe and start booking rides with them.

What payment methods do you accept?

We accept all major credit cards, debit cards, and digital payment methods. You can pay before or after your ride, depending on your arrangement with your driver.

Is Neighborly available in my city?

We're rapidly expanding across the US. Download the app to see if we're available in your area, or contact us to request service in your city.